Mr Yum Help Centre

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Mr Yum Help Centre

Orders & Refunds

Orders & Refunds

This category takes you through anything relating to ordering; from the live orders screen through to processing refunds.

Ordering basics

Dine In ordering type

How to view order history / how to find previous orders

How to do test orders without paying

Updating ordering windows options

In-Venue Delivery ordering type

Turn On/Off Ordering Availability

Adding/Removing Ordering Windows

How to manage your wait times

SMS Notifications for Order Status

How to view customers’ invoice for their orders

See more

Live orders & refunds

How to set a PIN code for refunds

How to manage your orders in the Live Orders page

How to process a refund in Mr Yum

I haven't received my refund

Understanding the Live Orders page

See more

Tipping & tabs

Activating tipping options

Customise your tipping

Tabs FAQ

Customer tabs