Connect

Getting set up

• Introduction to Connect
• How to add SPF, DKIM, Bounce and TX records for Squarespace Hosting
• Email Authentication and Delivery. A guide to managing SPF, DKIM and DMARC

• Users, roles and permissions
• Billing, credits and invoices

Managing your contacts

• Customising the data that you capture
• Importing and managing your contacts
• Tag, segments and organising your data
• Searching your database
• Managing your subscriptions and blacklists

Apps, API and Integrations

• How to link your Eventbrite account to Connect

• API documentation and creating your own apps
• Types of integrations
• Sending out personalised offers, codes and barcodes

Campaigns, templates and marketing

• Overview of your marketing tools
• Spam, Email rendering and other things to look out for
• Understanding and using Campaign Folders
• Manage Templates
• Sending your campaign
• Sending SMS campaigns
• Reports and Campaign analytics
• A guide to our drag & drop email editor
• A/B and Multivariate testing
• Making content dynamic

Forms, surveys and data capture

• Overview of Forms
• Creating and managing Forms
• Form reports and submissions
• Rules and Notifications

Marketing automations

• Getting started with automations
• The basics of creating an automation
• Automated Triggers and their definitions
• Automated Criteria and their definitions
• Automated Actions and their definitions
• Tips for managing your existing automations

• How-to guides: set up specific automation campaigns

White Label Management

• Setting up a custom domain
• Customise the Look and Feel
• Account Onboarding & Management