What is Loyalty?

Our loyalty platform allows you to reward your customers using a points-based system directly through Mr Yum. With just one click, customers can opt-in after completing their order. They’ll even earn points for that transaction.

How do I see all of my Loyalty members? 

1. Log-in to the Reward platform > app.loyalty.mryum.com 

2. Click Campaigns on the left hand side menu bar

3. Find the campaign that is for your Loyalty Program

4. Using the navigation bar at the top, click Participants 

5. This section will show you all members within your Loyalty program.  You can click into each customer to view more details such as when they joined, how many points they have earned etc.

How can I see how many points have been issued?

1. Log-in to the Reward platform > app.loyalty.mryum.com 

2. Click Campaigns on the left hand side menu bar

3. Find the campaign that is for your Loyalty Program

4. While in the Dashboard view, scroll down and you will be able to see a chart for total points issued per month (example below)

How can I see how many points have been redeemed? 

1. Log-in to the Reward platform > app.loyalty.mryum.com 

2. Click Campaigns on the left hand side menu bar

3. Find the campaign that is for your Loyalty Program

4. Use the horizontal navigation and click the Rewards Redemption Button. This will show you all points that have been redeemed, when and on what. You can even export this data using the three vertical dots on the top right hand corner. 

On the fence about creating your own Loyalty program? Here's why it works...

Increase retention

By rewarding your customers, you’re giving them a reason to choose your venue over and over again.

Hands-off setup

After your account is set up, loyalty requires little ongoing management. All you need to do is tell your customers about your loyalty program and watch the members list grow.

Create loyalty across groups

Loyalty can be linked to your venue group, which encourages customers to visit other locations in your network.