What is a CRM?
A CRM is a customer relationship management platform - it is where all your data from multiple platforms is collected into one central place allowing you to understand the customer in one single view helping to enrich and better monetise your data.
What is Connect (previously Sprout)?
Mr Yum acquired the leading CRM (Sprout) platform in a quest to create more personalised dining experiences. The Mr Yum CRM is called, Connect. Why did we acquire Sprout?
- Ordering, payments, and marketing tools work better together by increasing the data you can collect from guests
- Details like phone, email, food & drink order details and total value is then automatically sent to Connect.
- You can automate sending email and sms offers, invitations and birthday discounts and more in a few simple steps - without excess effort.
This means you can send personalised communications that hit the mark - vegan specials to vegans, beer promos to beer lovers! 💜
Why Mr Yum's Connect?
Built for hospitality
Tried, tested and proven by over 1000+ hospo businesses using features like transaction data + vouchers.
Single customer view
All your data from POS, mobile ordering, Wifi and more in one place so you know more about your customers.
We have automatic journeys like welcoming customers, birthdays and more to fast track your success.
Our support team is here to help set you up for success from the beginning.
Looking for more reasons why you'll love Connect? Email firstname.lastname@example.org to book in for a demo.