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Making items unavailable or hidden

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Help Desk Support
  • Updated

Mark menu items unavailable when they sell out or hide them from your menu.

💥 FYI: Some of these Help Articles aren't POS specific. If you’re trying to navigate back to Creating & managing your menu > POS category, we recommend hitting the back button, or going back to the central menu category.

You can make items unavailable if they are temporarily out of stock which will grey them out on your menu but customers can still see that you usually offer this item. Additionally, you can hide items if you don't want them to appear on the menu at all.

How to make an item unavailable or hidden

  1. Go to Your Menu > Menu Items.
  2. Click on the category that contains the item that you want to make unavailable.
  3. Click on the Availability button to the right of the search bar. The button turns black when selected and toggles appear on each item.
  4. Toggle the top shopping cart 🛒 icon off to make an item unavailable.
  5. Toggle the eye icon 👁️‍🗨️ off to make the item hidden from the menu

Unavailable items appear like this on your menu:

image-Nov-24-2022-11-50-41-5957-PM

Watch a video walk-through of these steps

 

How to make an item unavailable until the next service

  1. Go to Your Menu > Menu Items.
  2. Select the category where the item is.
  3. Select the item you want to make unavailable until the next service.
  4. Toggle on Is unavailable until next service?
  5. The menu item will now be unavailable until the next service. We will turn the availability of the item back on at the start of the categories' opening hours.

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