How to view order history / how to find previous orders
Help Desk Support
View all the orders placed to your venue and find previous orders and refunds. Search by name or mobile number and view the order details.
Go to Orders > Orders & Refunds. It will show you the order information such as status, date, name, mobile number, table number, order type, and amount for each order.
If you click View Details on the right side, you will see more details about each order.
Here you can review order details, process refunds or find the URL of the customer's receipt/tax invoice. In the top right corner, there is an Invoice button. This is the invoice that the customer received via SMS or email when they placed their order.