Here are some useful links for basic Lightspeed Kounta POS Support and Troubleshooting
- Creating New Items in Lightspeed Kounta POS
- Adding and Editing items in Bulk
- Creating Option Sets (modifiers)
- Setting up Pass Thru Printing
- Adding Users
- Mr Yum Integration
- Go to Integrations
- Search up Mr Yum
- Click Enable
- Syncing the Menu
- A sync is needed whenever you make changes in the setup of your POS (eg set new prices, change the picture of a product etc).
- To do this, you have to:
- Go to the Hamburger Menu on your Till (the 3 lines on the top left)
- Hit the Sync button (to make sure the backoffice info is all pushed to the front of house)
- Troubleshooting Printer Issues
- Network Connectivity for Printers
- Network Connectivity Problems
- Printing Customer Receipts
- Accessing Purchase Reports
- Back Office Reports
- Refunds and Voids
- Repair Glitch in Lightspeed Kounta POS
- Enable online ordering in Lightspeed Kounta POS
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