3D Secure is a page that pops up to verify if you want to pay through the Mr Yum platform and occurs when you're paying with a new payment method most of the time.
If you are having trouble verifying your payment method through 3D secure (example pictured above), please try the following:
- Make sure you are not in private browsing.
- Please try refreshing the page and trying again.
- Try using Apple or Google Pay or an alternative card.
Because the security measure is created from the payment method provider/bank, we aren't able to resolve issues with it through Mr Yum Support. In the event that you aren't able to load/proceed with this step, the next best workaround would be to try another card and/or payment method.