Idealpos Integration support

How to Acces your product codes in Idealpos

To access your product codes you'll need to either reach out to your POS reseller if you use one, or Idealpos. They can provide you with an export of all your items and modifiers.

Julia Catalano
Updated 8 months ago by Julia Catalano

Idealpos - How do I change the way my dockets look?

Any sort of printer/docket configuration is handled by your POS company, not Mr Yum. If you’d like to make tweaks to your dockets, please chat to your POS company about this and they can help :)

Julia Catalano
Updated 8 months ago by Julia Catalano

Idealpos - What to do when you see red orders on the Live Orders page or orders are not printing

What do red orders on the Live Orders page mean? For orders to get from Mr Yum into your POS, a few things have to go right. If for some reason, something doesn't go right in this process, the order…

Julia Catalano
Updated 8 months ago by Julia Catalano

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