Lightspeed Kounta POS Integration Support

Lightspeed Kounta POS - How to add new items/modifiers to your menu

What is the Lightspeed Kounta Sync? The Kounta sync brings in all of your menu items from Lightspeed Kounta into an intermediate page on Mr Yum, called Bulk Operations. Through this page, you can sel…

Dita
Updated 3 weeks ago by Dita

How to add a user to your Lightspeed Kounta POS Account

From the Back Office of Lightspeed Kounta POS, go to People on the main menu. Click on Invite a new user (big orange button). You will see this dialogue box appear. Enter the name and email of your s…

Julia Catalano
Updated 6 months ago by Julia Catalano

How to find your product codes in Lightspeed Kounta POS

Login to Lightspeed Kounta POS and go to Products. Click on the download icon, circled in red below. Click Export Products. Click Download the export. This will download a spreadsheet of all of your…

Julia Catalano
Updated 6 months ago by Julia Catalano

Lightspeed Kounta POS - What to do when you see red orders on the Live Orders page or orders are not printing

What do red orders on the Live Orders page mean? For orders to get from Mr Yum into your POS, a few things have to go right. If for some reason, something doesn't go right in this process, the order…

Julia Catalano
Updated 6 months ago by Julia Catalano

Lightspeed Kounta POS - How do I change the way my dockets look?

Any sort of printer/docket configuration is controlled by your POS company, not Mr Yum. If you’d like to make tweaks to the size of the text and appearance of your dockets, please chat to your POS co…

Julia Catalano
Updated 6 months ago by Julia Catalano

How the Mr Yum & Lightspeed Kounta POS Integration works

How is my Lightspeed Kounta POS connected to my Mr Yum menu? Every menu item and modifier in your Lightspeed Kounta POS have a unique code. These codes are entered into Mr Yum so that when a customer…

Julia Catalano
Updated 6 months ago by Julia Catalano

Useful Links for Lightspeed Kounta POS Venues

Here are some useful links for basic Lightspeed Kounta POS Support and Troubleshooting. Creating New Items in Lightspeed Kounta POS https://support.kounta.com/hc/en-us/articles/203688270.. Adding and…

Shawn Khoo
Updated 6 months ago by Shawn Khoo

Lightspeed Kounta POS Sync

Importing Items and Modifiers from Lightspeed Kounta POS. First, follow the instruction here to create your menu categories and sections. Go to Your Menu > Menu Items. Click Bulk Operations. Click Im…

Daragh
Updated 6 months ago by Daragh

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