Getting Set Up
How to log in to Manage Mr Yum
Setting your venue details
Creating/editing your opening hours
Adding/editing your bank details
Update your logo, landing page image and social sharing image
Adding a guest register (for COVID19 compliance)
Creating surcharges for weekends & public holidays
Pick-up & delivery settings
Adding SMS notification to yourself or team mobile for pickup or delivery orders
How to create specials (such as happy hours and daily specials)
Activating ordering on your visual menu (if you've never had ordering activated)
Add a booking link on your menu
Activating tipping options
$1,200 Victorian Government Rebate
QR Code Table Signage
How to do test orders without paying
How to program your NFC chips
Creating & Managing Your Menu
Structuring your menu - creating categories, sections & items
How to add new items when you are POS integrated
How to add photos to your menu
How to add dietary information/tags to menu items
How to add additional info to your menu
Creating and managing upsells
Creating and managing modifiers
How to add multiple sizes/upgrades for menu items and drinks
Repositioning/moving a menu category, section & menu item
Making items unavailable or hidden
How to fix translations for menu items
How to create combo specials/deals
How can I have different menus available at different times of the day
Add a pop-up note on your menu
Changing your ordering windows for delivery and pickup
Setting up your Grand Final Day offer using Dine-in Category
How to add short names
How to set up Table Groups
Take orders for a special event outside your regular ordering window
Update to the Manage Mr Yum platform's navigation
How to use inventory stock counts
Setting up conditional modifiers
Pickup & Delivery
Use DoorDash Drivers for your deliveries - for half the price of delivery apps!
DoorDash Drive Support, Phone Number & FAQs
Activating pickup and/or delivery to your dine-in ordering menu
Orders & Refunds
How to view customers’ invoice for their orders
How to view order history / how to find previous orders
How to process a refund
How to manage your orders in the Live Orders page
How to manage your wait times
Social Media Integration Tools
Introduction to Mr Yum's Facebook and Instagram Tools
Add your Facebook Pixel to Mr Yum
Tracking Mr Yum customer purchases in Facebook and Instagram to measure ads and build audiences.
Setting up the Conversion API to track Mr Yum orders on Facebook & Instagram
Setting up custom audiences on Facebook Business Manager
Email and SMS Marketing: CRM Tools
Connect Mr Yum to your email marketing (CRM) platform
How to connect Mailchimp to your Mr Yum account
Capturing customer emails for marketing
How to boost sales on menu items
Add your Google Tag Manager to Mr Yum
How to drive sales on your most profitable items
How to create a discount code
Visual Menu Only (No Ordering)
POS Integrations & Docket Printing
Lightspeed Kounta POS Integration Support
Lightspeed Kounta POS - How to add new items/modifiers to your menu
How to add a user to your Lightspeed Kounta POS Account
How to find your product codes in Lightspeed Kounta POS
Lightspeed Kounta POS - What to do when you see red orders on the Live Orders page or orders are not printing
Lightspeed Kounta POS - How do I change the way my dockets look?
How the Mr Yum & Lightspeed Kounta POS Integration works
Useful Links for Lightspeed Kounta POS Venues
Lightspeed Kounta POS Sync
Idealpos Integration support
How to Acces your product codes in Idealpos
Idealpos - How do I change the way my dockets look?
Idealpos - What to do when you see red orders on the Live Orders page or orders are not printing
Impos Integration Support
Impos - How to add new items to your menu
Impos - Managing modifiers
Impos - How to send products and modifiers to Doshii and Mr Yum
Impos - How do I change the way my dockets look?
Impos - What to do when you see red orders on the Live Orders page or orders are not printing
How to access your product codes in Impos
Abacus Integration support
How to access your product codes in Abacus
Abacus - What to do when you see red orders on the Live Orders page or orders are not printing
Abacus - How do I change the way my dockets look?
Square Integration Support
Square - How to add new items/modifiers to your menu
Square - What to do when you see red orders on the Live Orders page or orders are not printing
Wizbang Integration Support
What Point of Sales (POS) systems does Mr Yum integrate with?
How to access your Item/modifier codes from Wizbang
Mr Yum Printer Setup
How does Mr Yum integrate with my POS?
What version is my POS?
How to add revenue center ID for Doshii
Staff Training Videos
Creating promo codes in Boomerang
How to add a product to Boomerang
Setting up Validation Rules
Linking promo codes to mobile numbers
How to create a gift voucher
Updated by Shelley Hughes
To make it even easier to manage your customer data, Mr Yum seamlessly integrates with a number of key Marketing CRM (Customer Relationship Management) platforms. Mailchimp, Sprout and Talkbox are some of those CRMs you may have heard of.
What this means is that all ‘opted-in’ customer data instantly feeds into your CRM account, making it even easier to connect with your customers and build loyalty through email and SMS campaigns. No need to download and upload your customer data once your CRM is connected to your Mr Yum account. See below for our current integration partners.
Already have a Marketing CRM? Keep reading:
Mr Yum seamlessly integrates with Sprout (previously known as MyGuestlist). Sprout is linked on the organization level, meaning contacts will be sent from all venues linked to your organization and tagged with the relevant location they visited. Connecting Mr Yum to your Sprout profile is easy, all you need to do is follow these steps to generate your ‘Spout Token’ and add us to your account. We’ll help with the rest.
Talkbox by Impact Data
Using email and SMS, Talkbox helps you build customer loyalty through relevant and personalised automated communications. Once integrated, Mr Yum feeds all ‘opt-in’ customer and transaction data to your Talkbox account. Want to send a welcome message when someone joins your subscription list? Or perhaps, you want to notify your regulars of weekly specials? Utilise your customer data to communicate these messages, drive repeat visitation and build a relationship your loyal locals. Email your Talkbox username and password to firstname.lastname@example.org along with your venue details.
Mailchimp is a scalable all-in-one marketing platform. When integrated with your Mr Yum account, it will automatically receive all 'opt-in' customer data, alongside their last order date. Unlike Talkbox and Sprout, Mailchimp connections will not receive your transactional data. To get connected, we require access to your account in order to authenticate the integration. Visit this help doc for more details.
Yet to set up a Marketing CRM?
It’s important to note that each CRM platform offers its own unique advantages and disadvantages. If you’re looking for more information on our current partners, please reach out through the means below:
Sprout: Visit their website to learn more about the products functionality.
Ready to get connected? Reach out using the details below and note that you are a Mr Yum customer.
AU: Mark Sudweeks email@example.com
UK: Dhilon Solanki firstname.lastname@example.org
Impact Data: Visit their website to learn more - if you’re ready to get connected or would like further details, email the below:
Contact: email@example.com & note that you are a Mr Yum customer
Mailchimp is a global company, with all relevant product and user information available on their website.
Connected to a different CRM?
We’re always on the lookout for new CRM partners to integrate with Mr Yum. If you’re a member of a different platform, let us know by emailing firstname.lastname@example.org along with your venue details. We will keep you updated with any new CRM developments.