Useful Links for Lightspeed Kounta POS Venues

Shawn Khoo Updated by Shawn Khoo

  1. Creating New Items in Lightspeed Kounta POS
    1. https://support.kounta.com/hc/en-us/articles/203688270
  2. Adding and Editing items in Bulk
    1. https://support.kounta.com/hc/en-us/articles/201234160-Adding-editing-menu-items-in-bulk-with-CSV
  3. Creating Option Sets (modifiers)
    1. https://support.kounta.com/hc/en-us/articles/211548867-Creating-and-Selling-with-Option-Sets
  4. Setting up Pass Thru Printing
    1. https://support.kounta.com/hc/en-us/articles/360001529615-Enabling-Pass-Thru-Printing-
    2. https://my.kounta.com/passThruPrinting
  5. Adding Users
    1. https://support.kounta.com/hc/en-us/articles/201233960-Adding-Users-Staff-Logins-
  6. Mr Yum Integration
    1. Go to Integrations
    2. Search up Mr Yum
    3. Click Enabled
  7. Syncing the Menu
    1. A sync is needed whenever you make changes in the setup of your POS (eg set new prices, change the picture of a product etc).
    2. To do this, you have to:
      1. Log into Lightspeed Delivery powered by Deliverect
      2. Go to "Locations"
      3. Pick your location
      4. Press the green button "Sync Products"
  8. Troubleshooting Printer Issues
    1. https://support.kounta.com/hc/en-us/articles/201234270-Troubleshooting-printer-issues
  9. Network Connectivity for Printers
    1. https://support.kounta.com/hc/en-us/articles/222985447-Best-practise-networking-for-Kounta
  10. Network Connectivity Problems
    1. https://support.kounta.com/hc/en-us/articles/216410997-Troubleshooting-network-connectivity-issues
  11. Printing Customer Receipts
    1. https://support.kounta.com/hc/en-us/articles/211343178-Printing-customer-receipts
  12. Accessing Purchase Reports
    1. https://support.kounta.com/hc/en-us/articles/360000938475-Accessing-the-Purchase-Report
  13. Back Office Reports
    1. https://support.kounta.com/hc/en-us/articles/360000089475-Back-Office-Reports
  14. Refunds and Voids
    1. https://support.kounta.com/hc/en-us/articles/201233910-Getting-started-with-Refunds-Voids
  15. Repair Glitch in Lightspeed Kounta POS
    1. https://support.kounta.com/hc/en-us/articles/204795974-Repair-Kounta
  16. Enable online ordering in Lightspeed Kounta POS
    1. https://support.kounta.com/hc/en-us/articles/360001920515-Managing-Online-Orders-with-Lightspeed-POS#h_01EJWJWYNMZ49G792B7JAZEP6W

How did we do?

How the Mr Yum & Lightspeed Kounta POS Integration works

Lightspeed Kounta POS Sync

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