1. Mr Yum - Knowledge Base
  2. Lightspeed Kounta POS Integration Support

Useful Links for Lightspeed Kounta POS Venues

Here are some useful links for basic Lightspeed Kounta POS Support and Troubleshooting

 

  1. Creating New Items in Lightspeed Kounta POS
    1. https://support.kounta.com/hc/en-us/articles/203688270
  2. Adding and Editing items in Bulk
    1. https://support.kounta.com/hc/en-us/articles/201234160-Adding-editing-menu-items-in-bulk-with-CSV
  3. Creating Option Sets (modifiers)
    1. https://support.kounta.com/hc/en-us/articles/211548867-Creating-and-Selling-with-Option-Sets
  4. Setting up Pass Thru Printing
    1. https://support.kounta.com/hc/en-us/articles/360001529615-Enabling-Pass-Thru-Printing-
    2. https://my.kounta.com/passThruPrinting
  5. Adding Users
    1. https://support.kounta.com/hc/en-us/articles/201233960-Adding-Users-Staff-Logins-
  6. Mr Yum Integration
    1. Go to Integrations
    2. Search up Mr Yum
    3. Click Enabled
  7. Syncing the Menu
    1. A sync is needed whenever you make changes in the setup of your POS (eg set new prices, change the picture of a product etc).
    2. To do this, you have to:
      1. Log into Lightspeed Delivery powered by Deliverect
      2. Go to "Locations"
      3. Pick your location
      4. Press the green button "Sync Products"
  8. Troubleshooting Printer Issues
    1. https://support.kounta.com/hc/en-us/articles/201234270-Troubleshooting-printer-issues
  9. Network Connectivity for Printers
    1. https://support.kounta.com/hc/en-us/articles/222985447-Best-practise-networking-for-Kounta
  10. Network Connectivity Problems
    1. https://support.kounta.com/hc/en-us/articles/216410997-Troubleshooting-network-connectivity-issues
  11. Printing Customer Receipts
    1. https://support.kounta.com/hc/en-us/articles/211343178-Printing-customer-receipts
  12. Accessing Purchase Reports
    1. https://support.kounta.com/hc/en-us/articles/360000938475-Accessing-the-Purchase-Report
  13. Back Office Reports
    1. https://support.kounta.com/hc/en-us/articles/360000089475-Back-Office-Reports
  14. Refunds and Voids
    1. https://support.kounta.com/hc/en-us/articles/201233910-Getting-started-with-Refunds-Voids
  15. Repair Glitch in Lightspeed Kounta POS
    1. https://support.kounta.com/hc/en-us/articles/204795974-Repair-Kounta
  16. Enable online ordering in Lightspeed Kounta POS
    1. https://support.kounta.com/hc/en-us/articles/360001920515-Managing-Online-Orders-with-Lightspeed-POS#h_01EJWJWYNMZ49G792B7JAZEP6W