Getting Set Up
How to log in to Manage Mr Yum
Setting your venue details
Creating/editing your opening hours
Adding/editing your bank details
Update your logo, landing page image and social sharing image
Adding a guest register (for COVID19 compliance)
Creating surcharges for weekends & public holidays
Pick-up & delivery settings
Adding SMS notification to yourself or team mobile for pickup or delivery orders
How to create specials (such as happy hours and daily specials)
Activating ordering on your visual menu (if you've never had ordering activated)
Add a booking link on your menu
Activating tipping options
$1,200 Victorian Government Rebate
QR Code Table Signage
How to do test orders without paying
How to program your NFC chips
Creating & Managing Your Menu
Structuring your menu - creating categories, sections & items
How to add new items when you are POS integrated
How to add photos to your menu
How to add dietary information/tags to menu items
How to add additional info to your menu
Creating and managing upsells
Creating and managing modifiers
How to add multiple sizes/upgrades for menu items and drinks
Repositioning/moving a menu category, section & menu item
Making items unavailable or hidden
How to fix translations for menu items
How to create combo specials/deals
How can I have different menus available at different times of the day
Add a pop-up note on your menu
Changing your ordering windows for delivery and pickup
Setting up your Grand Final Day offer using Dine-in Category
How to set up Table Groups
Take orders for a special event outside your regular ordering window
Update to the Manage Mr Yum platform's navigation
How to use inventory stock counts
Setting up conditional modifiers
Pickup & Delivery
Use DoorDash Drivers for your deliveries - for half the price of delivery apps!
DoorDash Drive Support, Phone Number & FAQs
Activating pickup and/or delivery to your dine-in ordering menu
Orders & Refunds
How to view customers’ invoice for their orders
How to view order history / how to find previous orders
How to process a refund
How to manage your orders in the Live Orders page
How to manage your wait times
How to boost sales on menu items
Add your Google Tag Manager to Mr Yum
How to drive sales on your most profitable items
Add your Facebook Pixel
Capturing customer emails for marketing
How to create a discount code
Visual Menu Only (No Ordering)
POS Integrations & Docket Printing
Lightspeed Kounta POS Integration Support
How to add new items/modifiers to your menu - Lightspeed Kounta POS
How to add a user to your Lightspeed Kounta POS Account
How to find your product codes in Lightspeed Kounta POS
Lightspeed Kounta POS - What to do when you see red orders on the Live Orders page or orders are not printing
Lightspeed Kounta POS - How do I change the way my dockets look?
How the Mr Yum & Lightspeed Kounta POS Integration works
Useful Links for Lightspeed Kounta POS Venues
Lightspeed Kounta POS Sync
Idealpos Integration support
How to Acces your product codes in Idealpos
Idealpos - How do I change the way my dockets look?
Idealpos - What to do when you see red orders on the Live Orders page or orders are not printing
Impos Integration Support
Impos - How do I change the way my dockets look?
How to access your product codes in Impos
Impos - What to do when you see red orders on the Live Orders page or orders are not printing
Abacus Integration support
How to access your product codes in Abacus
Abacus - What to do when you see red orders on the Live Orders page or orders are not printing
Abacus - How do I change the way my dockets look?
Square Integration Support
Wizbang Integration Support
How to access your Item/modifier codes from Wizbang
Mr Yum Printer Setup
How does Mr Yum integrate with my POS?
Staff Training Videos
Updated by Kerry
What is the government’s Small Business Adaptation Program?
A $20m investment in the sector designed to increase Victorian small business’ digital capability by encouraging them to trial new software.
Mr Yum was chosen by the Victorian government alongside only 5 multinational tech giants, of which none others are for table ordering or are created specifically for the hospitality industry.
You can learn more about it here on the Business Victoria website.
Am I eligible to receive the $1,200 rebate?
The $1,200 rebate can be applied only to new Mr Yum products that you are not already currently using. For example, you are a completely new Mr Yum customer or you might already be using Mr Yum’s pickup or delivery ordering platform but would now like to set up Mr Yum’s dine-in table ordering, or if you are already using Mr Yum but want to subscribe to our Loyalty product. You will be required to provide evidence.
This Small Business Digital Adaptation Program offering a $1,200 when you roll out Mr Yum, is for small businesses, sole traders, and micro businesses.
To be eligible for the program an applicant must:
- operate a business located in Victoria
- hold an Australian Business Number (ABN)
- have held that ABN on 13 September 2019
- be registered for Goods and Services Tax (GST) on 13 September 2020.
How do I get the $1,200 rebate and what do I have to do?
- Apply for Mr Yum on this page
- Go to Business Victoria website ASAP and click on Register Now
- You’ll be contacted by someone in our team to answer any questions, show you how it all works and make sure it’s the right fit for you - then you’ll complete Mr Yum’s Onboarding Form.
- From December 1st, on the government website, you’ll apply for your $1,200 rebate (between 1st of December and 31st March 2021) by providing your completed onboarding form email from Mr Yum.
- 6 weeks later the government will contact you and ask for evidence you’ve rolled out Mr Yum which we’ll help provide you with.
- Your $1,200 rebate will be paid to you by the government! 💰
Can I get multiple reimbursements across each of the participating software providers?
While you’re welcome to spread the $1,200 across any of Mr Yum’s products, you will only receive the one reimbursement from the government regardless of how many vendors' products you move forward with.