Staff training resources

Getting started with Mr Yum? Use these helpful resources to set your team up for success.

Watching these short videos will make a huge impact on sales. The more your team knows about Mr Yum and the benefits it presents (say goodbye to service admin!), the more successful the rollout will be. Before your go-live date, we recommend booking in training time with your team, this will help them become familiar with the product, nail the spiel when seating guests and ultimately helping you create an awesome guest experience! 

Video 1: Intro to Mr Yum

What is Mr Yum? How does the customer experience work? Why would you even want your customers to use it in the first place? Watch this and you know.

Now, take the Quiz...

Click here to take Quiz 1 now 🤓

Video 2: How to integrate Mr Yum into your service model

You can't just whack a QR code in the corner and hope for the best. 🤞🏽😆 Here is how the best-rated venues who consistently get 5-star customers reviews, integrate Mr Yum into their sequence of service. After watching this video, chat with your team about what will work best in your venue.

Now, take Quiz #2

Click here to take Quiz 2 now 🤓

Video 3: How to manage your menu & orders in your Manage Mr Yum platform

 

 

Now learn how Mr Yum integrates with your POS ⚡️

(except for Lightspeed Kounta POS - that integration works differently)

If your Mr Yum menu is POS integrated, it's important you understand how Mr Yum is connected to your POS so that you can troubleshoot if your POS starts to reject orders from Mr Yum for some reason. Watch this video for a simple and visual explanation.

 

Have any questions about how you can best train your team? Contact hospo@mryum.com